kriya company Terms and Conditions
Please read this document carefully before registering on the kriya company platform or using any of its services. By using the service, you are considered to have agreed to all these terms.
General Provisions
1.1 Applicability
These terms and conditions ("Terms") apply to the kriya company platform and all services under it. They take effect whenever the service is used via the website, mobile application, or any other channel.
1.2 Interpretation of Terms
In this document, "you" or "user" refers to any person registered on kriya company or using its services. "Platform" refers to all digital channels of kriya company. The Bengali version of these terms shall always be considered the authoritative version.
1.3 Relationship with Other Policies
These terms operate alongside kriya company's privacy policy. If any conflict arises between the two documents, the provisions of these terms shall prevail unless specifically stated otherwise. You can read the Privacy Policy to get a full understanding of how your information is stored and used.
Service Use Eligibility and Registration
2.1 Age Requirement
All services on kriya company — casino, sports betting, and other gaming activities — are for persons aged 21 and above only. Creating an account for anyone under 21 or using the service on their behalf is strictly prohibited. kriya company reserves the right to verify age and may request a valid ID if needed.
2.2 One Account Rule
Each person may hold only one account. If multiple accounts are found under the same person's name, the extra accounts will be closed and any related bonuses or winnings may be cancelled.
2.3 Accuracy of Information
All information provided at registration must be completely true and accurate. kriya company reserves the right to close any account created with false or misleading information at any time. A copy of a national ID card or passport may be requested for identity verification.
2.4 Password Security
Keeping your account login details confidential is entirely your responsibility. Sharing your password with any third party is prohibited. If you suspect unauthorised access, contact the support team immediately.
Account Management
3.1 Account Ownership
Each account on kriya company is strictly personal and non-transferable. Accounts may not be sold, rented, or transferred to another person. Violation of this rule will result in permanent account closure.
3.2 Account Inactivity
kriya company follows applicable policies regarding accounts that have been inactive for an extended period. An administrative fee may be applied to inactive accounts after prior notice is given to the user.
3.3 Updating Contact Details
If your mobile number or email address changes, please update your account information immediately. kriya company is not responsible for any delayed notifications or transactions caused by outdated contact details.
Financial Transactions
4.1 Deposits
kriya company accepts deposits via bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. The mobile wallet used for a deposit must be registered in the user's own name.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals will only be sent to the wallet that is registered and verified on the account.
4.3 Transaction Verification
kriya company may verify identity for large withdrawal amounts. Payment may be put on hold until verification is complete. This step is taken to protect the user's funds.
4.4 Third-Party Payments
Depositing from another person's wallet or account is strictly prohibited. If such a transaction is detected, the account will be investigated and the funds involved may be withheld.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example, depositing ৳1,000 gives a ৳1,000 bonus for a total balance of ৳2,000; you must wager ৳1,000 × 20 = ৳20,000 before withdrawing.
5.2 Promotion Terms
Each promotion has specific terms stated in the relevant offer description. Multiple bonuses cannot be used at the same time unless explicitly permitted. Bonuses are granted at the platform's discretion and kriya company reserves the right to change them at any time.
5.3 Bonus Abuse
If signs of bonus abuse are found — such as multiple accounts or manipulative betting patterns — the relevant bonus and any amount earned from it will be cancelled. kriya company's decision in such matters is final.
Gaming Rules
6.1 Game Fairness
All games on kriya company are supplied by certified technology providers and run on Random Number Generator (RNG) technology. Game results are entirely random and are not predetermined.
6.2 Technical Issues
If a game is interrupted due to a server outage, network problem, or technical error, kriya company will make reasonable efforts to resolve the matter. However, kriya company is not liable for financial losses arising from incomplete game rounds.
6.3 Betting Limits
Specific minimum and maximum betting limits apply to each game and betting market. These limits are displayed in the game interface and kriya company reserves the right to change them as needed.
6.4 Sports Betting
For sports bets, wagers are accepted at the odds set before the match begins. If a match is cancelled or postponed, bets will be settled according to the applicable rules. Odds in live betting may change according to market conditions.
Prohibited Activities
The following activities are strictly prohibited on the kriya company platform:
- Opening or operating an account under a false identity
- Using software, bots, or automated methods to play games or place bets
- Exploiting technical vulnerabilities or bugs in the platform for personal gain
- Attempting to influence results through collusion with other users
- Using the platform for money laundering or any illegal purpose
- Attempting unauthorised access to another user's account
- Spreading harmful or misleading information about the platform
If any such activity is detected, the account may be closed, the balance withheld, and applicable legal action may be taken.
Responsible Gaming
kriya company believes gaming should be for enjoyment and should never cause harm. For this reason, we provide various protective tools for users — such as deposit limits, self-exclusion options, and gaming break features.
If you feel that gaming is having a negative impact on your daily life, please read our Responsible Gaming guidelines and contact us via 24/7 live chat for support.
kriya company follows a strict verification process to protect minors (under 21). Account holders are responsible for ensuring minors do not access the platform.
Privacy and Data Protection
All matters relating to the collection, use, and storage of users' personal data are governed by kriya company's privacy policy. The platform uses SSL encryption to keep data secure.
9.1 Use of Information
The information you provide is used for service delivery, identity verification, security, and fulfilling legal obligations. Details on disclosure of information to third parties can be found in the Privacy Policy.
9.2 Use of Cookies
kriya company uses cookies to operate the website. Continued use of the site is considered consent to the cookie policy. Cookies can be managed by changing your browser settings.
Account Closure and Suspension
10.1 Closure at User Request
Any user may request to close their account at any time. It is important to withdraw any available balance before making the request. Once closed, an account may not be possible to reopen.
10.2 Closure by kriya company
In cases of breach of these terms and conditions, kriya company reserves the right to suspend or permanently close an account without prior notice. Users may appeal such a decision to the support team.
10.3 Balance Settlement
If an account is closed and no violation has occurred, the original deposited balance will be returned. However, bonuses or amounts earned from bonuses do not apply in this case.
Limitation of Liability
kriya company accepts no liability in the following situations:
- If a game or bet is interrupted due to loss of internet connection
- If an account is harmed due to the user's own negligence
- If a service is delayed due to a third-party technical issue
- If the service is disrupted due to unforeseen circumstances (force majeure) — such as natural disasters, cyberattacks, or government directives
- If a game or betting result does not meet the user's expectations
For any claim or complaint, the maximum liability is proportional to the amount deposited in that specific transaction.
Changes to Terms
kriya company reserves the right to modify, add to, or cancel these terms at any time. Users will be notified of significant changes via their registered email or through the platform.
Continued use of the service after any changes will be considered as acceptance of the new terms. The latest terms will always be available on this page.
Contact & Support
If you have any questions, complaints, or need clarification regarding these terms, please contact the kriya company support team. Our support service is available 24 hours a day, 7 days a week, and assistance is provided in both Bengali and English.
For common questions, check our Frequently Asked Questions (FAQ) section — answers to most questions can be found there.
13.1 Live Chat
For the fastest support, use the live chat on the platform. A response is usually received within a few minutes.
13.2 Email Support
For complex matters, write the details and send them by email. kriya company support email: [email protected]
To learn more about kriya company, visit our About Us page where the platform's goals and service details are presented.