FAQ
kriya company FAQ — Slots, Cricket, Deposits and Cashback
Find answers to your most common questions all in one place — from slot RTP and budget choices to cricket betting, VIP cashback, bKash/Nagad deposits and identity verification.
21+ Only
bKash · Nagad · Rocket
Bangla Support
SSL Encrypted
Whether you are new to kriya company or a returning player, questions come up. This page covers slot game selection, cricket betting markets, VIP and weekly cashback, how to deposit using bKash and Nagad after kriya company Login, and the KYC verification process. If you cannot find an answer, you can reach the 24/7 live chat support at any time.
Slot Questions
The most common questions about choosing slot games, demo mode, RTP and volatility.
Players on a tight budget should look for slots with a low minimum bet. At kriya company,
games like PG Soft's Fortune Mouse or Lucky Neko let you start with very small bets.
Also go for low-volatility games — wins come smaller but more often, so your balance lasts longer.
On the kriya company slots page you can use filters to find the game that suits you.
Yes, many slot games at kriya company can be played in demo or "fun mode". This lets you
get familiar with the game mechanics, bonus rounds and paylines without spending real money.
Winnings from demo mode cannot be withdrawn. Once you switch to real-money play,
you will also have the chance to claim a welcome bonus.
In a progressive jackpot, a small portion of every bet goes into a growing prize pool.
The more players bet, the larger the prize gets, until one lucky
player takes it all. It pays out less often than a regular slot, but the top prize
can be much larger. At kriya company you can find jackpot-based games like JILI's Jackpot Fishing 2 and CQ9 Gaming's
Mahjong King.
RTP (Return to Player) is the percentage of total bets a slot theoretically returns to players
over the long run. For example, Gates of Olympus has a maximum RTP of 96.50% and Fortune Mouse has a maximum RTP
of 96.96%. A higher RTP means the house edge is theoretically lower — but it is not a guarantee for any single session,
since volatility also affects short-term results. Choosing a higher RTP game is generally
the sensible approach.
High-volatility slots pay out less often, but when they do the amounts tend to be larger.
Low-volatility slots give smaller prizes more frequently. Nolimit City's Fire in the Hole xBomb
is an example of high volatility, while PG Soft's Fortune Rabbit is comparatively moderate. Base your choice on
your bankroll and play style — high volatility suits a larger budget, while moderate or
low volatility is better for a limited one.
Cricket Betting
From BPL to the T20 World Cup — the most common cricket betting questions from Bangladeshi players.
kriya company's cricket betting page lists matches for BPL, IPL, T20 World Cup and other international series. Log in, pick a match, select a market (such as Match Winner or Top Run Scorer), enter your stake and confirm the bet. You need enough balance in your account to place a bet.
When you combine multiple selections it is called an accumulator or multi-bet. The decimal odds of each selection are multiplied together to give the combined odds. Example: if three selections have odds of 1.70, 1.80 and 1.90, the combined odds are 1.70 × 1.80 × 1.90 = 5.81 (approximately), and a winning ৳100 bet returns ৳581. However, if even one selection loses, the entire bet is lost.
If a match ends with no result — due to rain or any other reason — most markets are usually voided and stakes are refunded. However, specific markets that have already been settled (such as runs in the first over) may stand. You can find the detailed rules on kriya company's betting rules page.
The most popular markets among Bangladeshi players are Match Winner (which team wins), Top Batsman, total runs in the first over, total innings runs (over/under) and Toss Winner. In T20 matches there is also the option to bet on runs in each over. The odds for these markets are generally more attractive for BPL and Bangladesh Tigers matches.
Yes, kriya company offers live in-play betting on selected cricket matches. Odds change as the match progresses and new markets are added. The ability to make quick decisions matters here. Keep enough balance in your account and maintain a stable internet connection for live betting.
VIP & Cashback
All your questions about kriya company's VIP program benefits, its three tiers and weekly cashback answered.
Joining kriya company's VIP program gives you weekly cashback, priority customer support and special promotional offers. As you reach higher tiers, the cashback rate increases and personalised benefits are added. VIP membership is reviewed based on your activity.
kriya company has three VIP tiers. Bronze: up to 0.4% cashback per week. Silver: up to 0.8% cashback per week. Gold: up to 1.2% cashback per week. Cashback is calculated on the week's net losses (total losses minus total winnings).
Cashback is calculated on the week's total losses minus total winnings — that is, on net losses. Example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.8% = ৳160 cashback. This is the maximum amount for that tier. Cashback is usually added to your account at the start of the following week.
To move to a higher tier, you need to stay regularly active on your kriya company account — consistent deposits and betting activity are the main factors. Tiers are assessed based on your overall activity rather than specific turnover thresholds. The support team can help you with questions about your VIP assessment.
How to deposit money
How to deposit using bKash, Nagad and Rocket, and solutions to common issues.
kriya company currently accepts deposits through three mobile wallets: bKash, Nagad and Rocket (Dutch-Bangla Bank's mobile wallet). The minimum deposit is ৳500 for all three methods. You can also withdraw using the same method, and withdrawals are generally completed within 1 hour.
The minimum single deposit is ৳500 for each method — bKash, Nagad and Rocket. If your first deposit is ৳500 or more, you are eligible to claim a 100% welcome bonus of up to ৳10,000.
First, confirm that the transaction went through successfully on your mobile wallet (bKash/Nagad/Rocket) and that you received a confirmation message. If the balance does not appear, refresh the page. It usually credits within a few minutes. If the issue persists, contact kriya company's 24/7 live chat support with your transaction ID.
kriya company does not charge any separate processing fee on deposits. However, your mobile wallet provider (bKash, Nagad or Rocket) may apply their own service charges — check the terms and conditions of your wallet provider directly for details.
Log in and go to the deposit option, then select Nagad. Enter the amount and your Nagad number. Send the amount to the designated number and confirm with your Nagad PIN. After a successful transaction, save the transaction ID — it will be useful if you need to follow up. The minimum deposit is ৳500.
Identity Verification (KYC)
Questions and answers about account verification requirements, name matching and what to do if verification is rejected.
KYC verification is usually requested the first time you make a withdrawal or when there is a significant volume of transactions on your account. It may also be required to claim a birthday reward or access certain VIP benefits. This is a standard process to ensure security.
Yes, this is very important. The name registered on your kriya company account must match the name on your bKash, Nagad or Rocket account. If the names do not match, verification may fail and your withdrawal may be held. Make sure you provide your correct full name when registering.
Find out the reason for rejection from support — common causes are name mismatches, unclear photos or an expired ID document. Resolve the issue and resubmit clear, complete documents. The process may take a few business days. Use 24/7 live chat for assistance.
The KYC process is essential for account security and financial safety. It ensures that only the genuine account owner can carry out transactions and prevents unauthorised access. Compliance with the 21+ age requirement is also part of this process. Visit the responsible gaming page for more information on age verification and safe play.
Still have questions? Talk to us directly
If you did not find the answer to your question on this page, kriya company's support team is always here to help. Assistance is available in both Bengali and English.
24/7 Live Chat
Click the live chat icon on any page of the site — you will usually get a reply in Bengali within a few minutes. Available any time, day or night.
Email Support
For detailed issues, contact us by email: